Data protection


1. General information
Patricia Anna Hitzler - Luxury Heritage Institute takes the issue of data protection very seriously. Personal data is only collected, processed and used on the pages of this website to the extent that this is technically necessary and required for the implementation of individual services and offers. If the use of individual offers and services that you find within the website requires the entry of personal data (e.g. the processing of inquiries via the contact forms), we collect and use this data only for the purpose for which you have provided us with the data.

2. Who is responsible for data processing and who can I contact?
The responsible body is
Patricia Anna Hitzler
Luxury Heritage Institute
Maximilianstr. 38a
80539 Munich
Phone: +49 89 24218210

You can reach our data protection officer at

Patricia Anna Hitzler
Luxury Heritage Institute
Maximilianstr. 38a
80539 Munich
Phone: +49 89 24218210

We take all necessary technical and organizational security measures to protect your personal data from loss and misuse. These security measures are always adapted to the current state of the art.
Your personal data transmitted when you use our website is transmitted securely using encryption. We use the Transport Layer Security (TLS) encryption protocol, more commonly known by its predecessor Secure Sockets Layer (SSL).
Our employees are obliged to maintain data confidentiality.

3. Storage/retention
Personal data is deleted immediately as soon as it is no longer required for the purpose for which it was stored and there is no legal or statutory obligation to retain it.

4. Server log data and cookies
When you visit our Internet pages, our web servers temporarily store the connection data of the requesting computer, the Internet pages you visit, the date and duration of the visit, the identification data of the browser and operating system type used and the website from which you visit us (so-called server log data) as standard for the purpose of system security. Additional personal data such as your name, address, telephone number or e-mail address are not recorded. In addition, the server log data is not linked to personal data.
Cookies are small files that are stored on your data carrier and that store certain settings and data for exchange with our system via your browser. They are used to make the website more user-friendly and effective overall.
You can delete cookies in the security settings of your browser at any time and configure your browser settings according to your wishes. As a rule, the help function in the menu bar of your web browser will show you how you can reject new cookies and delete those you have already received. However, we would like to point out that you may then not be able to use all the functions of our website.
The cookies we use are session cookies and are automatically deleted from your hard disk at the end of the browser session. In addition, we also use permanent cookies that remain on your hard disk. When you visit our website again, it is automatically recognized that you have already visited our website and which entries and settings you use. These cookies are stored on your hard disk and delete themselves after a specified period of time.
The cookies we use cannot be assigned to a specific person. An identification number is assigned to the cookie when it is activated. It is not possible at any time to assign your identity to this identification number and this is not done. Your name or similar data that would allow the cookie to be assigned to you is not stored.

5. Google analytics
We use Google Analytics, an open source software for the statistical analysis of user access to our website. The data processing is carried out on the basis of our legitimate interests within the meaning of Art. 6 para. 1 letter f GDPR, namely our interest in the analysis, optimization and economic operation of our website.
Google uses cookies, which are stored on your end device and enable your use of our website to be analyzed. Pseudonymous user profiles can be created from the processed data. The information generated by the cookie about your use of our website is stored on a server of our service provider and is not passed on to third parties.

The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.


6. Your rights as a data subject
a) You have the following rights with regard to the personal data concerning you under the respective legal requirements in accordance with Chapter III of the GDPR:
(1) Right of access to the personal data processed concerning you (Article 15 GDPR),
(2) Right to rectification of inaccurate data (Article 16 GDPR),
(3) Right to erasure, in particular of unlawfully processed data (Article 17 GDPR),
(4) Right to restriction of processing, in particular the "blocking" of data whose processing is controversial (Article 18 GDPR)
(5) the right to portability of the data you have provided (Article 20 GDPR) and the
(6) right to object to processing in the case of direct marketing or on grounds relating to your particular situation (Article 21 GDPR).
b) You can assert all your data subject rights against us or contact the data protection officer.
c) You also have the right to lodge a complaint with the competent supervisory authority regarding any data protection violations.


7. Changes
From time to time, it may be necessary to adapt the content of this privacy policy. We therefore reserve the right to change it at any time. If your consent is required for a change, we will obtain this from you. We will also publish the amended version of the privacy policy here. If you visit our website again, you should therefore read the privacy policy again.

Status: May 2018